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gn_me's avatar
gn_me
Follower
Jul 07, 2021

AP has suddenly dropped internet WAC104

Been working fine for a good while.

 

Everything looks setup fine but getting this in the logs after reboot.

 

[remote login] from source ************, Wednesday, July 07,2021 12:28:04
[Time synchronized with NTP server time-g.netgear.com] Wednesday, July 07,2021 12:27:39
[Internet disconnected] Wednesday, July 07,2021 12:27:31
[Internet disconnected] Wednesday, July 07,2021 12:27:30
[Internet disconnected] Wednesday, July 07,2021 12:27:29
[Internet disconnected] Wednesday, July 07,2021 12:27:27
[Internet disconnected] Wednesday, July 07,2021 12:27:13
[Internet disconnected] Wednesday, July 07,2021 12:27:12
[Time synchronized with NTP server time-g.netgear.com] Wednesday, July 07,2021 12:27:08
[Internet disconnected] Wednesday, July 07,2021 12:26:54
[Initialized, firmware version: V1.0.4.9 ] Wednesday, July 07,2021 12:26:47

 

I checked that the latest firmware was installed.

 

The SSID's are setup and available, i can ping and see from the network, but no internet.  I've checked the network information and DNS, Gateway etc are all correct.

 

Any ideas.

 

Thanks

1 Reply

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    gn_me,

     

    Welcome to our community! :)

     

    We do apologize for the inconvenience. May I know if you already tried resetting the AP to factory default just to check? Is this recently updated to the latest firmware?

     

    Regards,

     

    John

    NETGEAR Community Team

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