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Forum Discussion

backwoodnet's avatar
Oct 05, 2020
Solved

AP not recognizing PoE

I have recently upgraded my home network, I am trying to use a PoE switch (GS108PEv3) to power an AP (WAC510). All purchased new last week. The AP will not power on when I connect to the swtich. The switch firmware has been updated. Connection was initially attempted through previously installed cat 5e cable (<25m) but when that didn't work I tried a 1m 5e cable to the switch. I do not have the optional power cord for the AP so I can't connect to it to determine any settings. 

  • I purchased a second WAC510 to test out the issue, everything worked as expected with the new one. It appears the PoE port was bad on the original device. Thank you all for the suggestions.

6 Replies

    • backwoodnet's avatar
      backwoodnet
      Tutor

      Thank you for the response. No LEDs light up when I make the connection (either the AP or the switch, port or PoE status). The switch does recognize other devices I have plugged in (garage door opener gateway) into the non-PoE ports. I just purchased everything so I haven't tested any other devices.This AP is the only thing that I have on the switch, and I have no plans to add anything else. 

      • RaghuHR's avatar
        RaghuHR
        NETGEAR Expert

        Hi backwoodnet 

         

        Could you please let us know which port of WAC510  you have connected? I hope you are connecting with WAN port (Yellow)? Please confirm.  Do you have any other PoE devices that can be powered up with the same port?  You can attach the monitoring page screen shot of the switch ( port status). Please let me know which port of the switch you have connected WAC510?

         

        Thanks,

        Raghu

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