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Forum Discussion
Thripps
Jul 16, 2023Follower
AP WAX214v2 password reset
Hi all, Our house was hit by lightening yesterday which blew our internet router. We have a new one installed but this has stopped our AP working. I’m trying to link the 2 and have done a factory res...
michaelkenward
Jul 16, 2023Guru - Experienced User
Thripps wrote:
Hi all,
Our house was hit by lightening yesterday which blew our internet router. We have a new one installed but this has stopped our AP working.
Are you sure that the lightning did not kill the WAX214v2?
What is this "internet router"?
You have posted your message in the section for SMART Wi-Fi, General and Legacy Routers.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Business Wireless - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
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