NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Alf49
Dec 29, 2021Initiate
Device WAX610 not recognized in Insight
Hello, I removed from a group of my Insight manager an AP WAX610 for adding to an other group. Now device is alway "waiting connection" mode! and inthe phone application Insight said "Device not...
JohnC_V
Dec 31, 2021NETGEAR Employee Retired
Welcome to our community! :)
Maybe it appertains to your own NETGEAR account that the device is still not registered on your account and not particularly to Insight. Is it registered also on your NETGEAR account? You can also try to remove the device from Insight and re-add it again.
Regards,
John
NETGEAR Community Team
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!