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Forum Discussion
hernang66
Jul 07, 2021Aspirant
Droppped connections on access point
I have a wac124 set up as an access point. It is connected to the main router but it constantly drops the connections and am having to constatnly reset it. Sometimes even after the reset, my devices ...
DaneA
Jul 13, 2021NETGEAR Employee Retired
Welcome to the community! :)
Was everything working fine before? If yes, are there any recent changes made on the settings of the WAC124 or any recent changes in your network setup?
Does the problem occur on the 2.4GHz or 5GHz wireless network?
What is the current firmware version of your WAC124?
Are you able to go online just fine if your connect a PC/laptop directly to your router?
Is your router a NETGEAR device? If yes, what is the model of it?
Regards,
DaneA
NETGEAR Community Team
- hernang66Jul 13, 2021Aspirant
Was everything working fine before? If yes, are there any recent changes made on the settings of the WAC124 or any recent changes in your network setup?
Everything worked for the first few weeks. There were no changes made before the problem. It's been a few months where I can not maintian the connections.
Does the problem occur on the 2.4GHz or 5GHz wireless network?
It happens on both networks. I recently limited it to a single wireless network and the problem persists
What is the current firmware version of your WAC124?
It's no auto update V1.0.4.6
Are you able to go online just fine if your connect a PC/laptop directly to your router?
No. The WAC124 internet LED light is off when the problem resurfaces.
Is your router a NETGEAR device? If yes, what is the model of it?
No the main router is s aLinksys WRT3200ACM
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