How do I remove a wireless user from the access point? I am using 3 WAC505 AC's with the Netgear Insight portal.

How to remove connected wireless user

schumaku
Guru - Experienced User
Jul 24, 2018
To my knowledge, there is no control for kicking Wireless Clients or adding Clients to a MAC filter from the Insight App or the Insight portal. This should be network-wide so include the GC switches for example, too.
Retired_Member
Jul 25, 2018
Hi Howkoss,

Welcome to the community!

We do have support for MAC ACL in Insight. You can apply it to either Allow certain MAC address and block all others, or vice versa Deny only certain MAC address and allow all others. Please find more information about the configuration steps in the Insight mobile app & Insight cloud portal - How do I set up a WiFi MAC access control list in Insight

Hope this helps

Regards

DavidGo
- schumaku
  Guru - Experienced User
  Jul 25, 2018
  The usability for this is hmmmm far from user friendly. There should be a way to directly add a device to the denied MAC ACL from the connected clients list.
  - Retired_Member
    Jul 25, 2018
    Hi schumaku,
    
    It should be possible, when editing the MAC ACL settings, change the Policy to Deny > then click Add Devices in Denied Devices section. Next screen should show All clients currently connected to the network. Select the desired device and click Deny.
    
    If this doesn't work for you let me know, i'll need to go test it again.....
    
    Thanks
    
    DavidGo