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Forum Discussion
fordem
Dec 24, 2020Mentor
Intermittent Insight Connectivity Loss????
Anyone else noticed their Insight cloud managed devices randomly showing they're not connected to the management cloud? I have two cloud managed devices - a GC728X and a WAC510 - both of which wi...
fordem
Dec 25, 2020Mentor
Kurt
I think your situation is different to mine - my devices don't lose connectivity to the cloud management platform - all that happens is the LED on the device that shows they are connected goes out, the device remains connected and can be managed through the cloud.
schumaku
Dec 25, 2020Guru - Experienced User
Interesting - two unique cases now.
Capture the diagnostic logs from the devices affected locally, and store to some sharing site. Send the link by PM (only!) to RaghuHR
Merry Xmas!
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