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Forum Discussion
zwann
Oct 10, 2017Aspirant
Netgear Insight
Hi all, I have changed the mail address for our netgear insight account and we cannot connect anymore. Here's the error : "Some error occured while updating user,Please try again" I can connec...
zwann
Oct 13, 2017Aspirant
Hello,
Probably not.
Can you help me figure this out ? I need to be able to use the Insight android app to configure those APs.
TIA !
Regards,
Stephen
JohnC_V
Oct 16, 2017NETGEAR Moderator
As far as I know that all email accounts on Netgear is single-sign on. One registration can login to all Netgear supported websites.
Regards,
- zwannOct 17, 2017Aspirant
Could you tell me how I can connect with my credentials to the android app. I'm still receiving the error : "Some error occured while updating user,Please try again"
For the record, I can connect to the my.netgear.com with the same credentials without any problem.
Thanks for your help.
Stephen
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