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cp_dewitt's avatar
cp_dewitt
Aspirant
Sep 08, 2024

POE Failure on WAC510

I had a WAC510 on a network where the building had a lightning strike.  Several things suffered from induced current.  The WAC510 POE supply was hit but if I power it from a separate supply it works fine.  Is this repairable?

2 Replies

  • ErwinL's avatar
    ErwinL
    NETGEAR Moderator
    Sep 08, 2024

    Hello cp-dewitt

     

    And welcome to the NETGEAR Community! 🙂

     

    Looks like it is not repariable anymore. If I may ask when the WAC510 is powered by a separate power supply is everything working including the access to the UI and data access to you network?

     

    Have a lovely day,
    Erwin
    Netgear Team

  • BrianL's avatar
    BrianL
    NETGEAR Moderator
    Feb 02, 2025

    Hi cp_dewitt,

     

    If a similar power supply (adapter) works, it is likely that the one that you were using is already defective. Try reaching out to our support team to check if this is still covered or under warranty.

     

     

    Kind regards,

     

    BrianL

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