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Forum Discussion
martinav
Sep 03, 2018Guide
Bad environment detected on Radio[0]:Channel[11] by AP Garage - WAC740
I am getting this error. Not sure why. Sometimes it goes down, sometimes it does not. Is it RF? Temperature? It is outside (well, in a garage, safe from elements... but not controlled), and curr...
- Nov 08, 2018
It is clear for your Neighbour AP list that Channel 1, 6 and 11 are congested & the behaviour is expected in this kind of condition.
Below is the details shows that how many ap's are configured to a particular channel:
Channel-1 has configured with 17 AP's, 6 has configured with 10 AP's and channel-11 has configured with 13 AP's and all these are non overlapping channels so you left out with overlapping channels
You can select any channel from these 2,3,4,5,7,8,9,10, and make sure you use different channel for each AP.
LaxmankumarG
Sep 11, 2018NETGEAR Expert
Hi,
There could be some intereference in your network, how many neighbor APs you see in your environment?
You can go to the page Monitor->Neighbor AP.
For now we are not suspecting anything wrong in the controller except the environment.
martinav
Nov 04, 2018Guide
I see 56 neighboring APs. However, some of those things in my list are not APs. For instance, a wifi lightbulb and a Samsung TV. I am in a residential nieghborhood with larger yards.
I did not have this problem with WAC730s. I found a great deal on WAC740s, and upgraded. Perhaps I shouldnt have?
What now?
- RaghuHRNov 05, 2018NETGEAR Expert
martinav looks like you have enabled AirQual thats why you are seeing non-WLAN devices.
AIRQUAL is a collection of software components used to perform spectrum analysis in the 2.4 GHz and 5GHz bands which detects, classifies interference of different types of non-WLAN devices like bluetooth, mircowave etc. and provides the formatted information to the user.
You can disable AirQual from configuration -> wireless page. See the attached screenshot.
Thanks,
Raghu
- martinavNov 06, 2018GuideIt is not enabled. Never was. Next?
- RaghuHRNov 07, 2018NETGEAR Expert
Hi martinav
Probably your WAC730 and WAC740 are operating in different channel. As an experiment can you configure the same channel on both APs and check (move 740 to anyother except 11 channel) ? This is just to find both AP are giving the same information. After this experiment you can switch back to original channel.
Also please share the controller ,WAC730 & WAC740 logs and configuration back-ups. You can IM me. We will take a look at those logs and share our feedback.
Thanks,
Raghu
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