Multiple APs broadcasting the same SSID twice

Hi, 

Thanks for the update.

I have lowered the power output on the 2nd AP so clients now only see one SSID when out of range of the other, however when i move closer to the 2nd AP they don't 'roam' as the configured SSID on the 2nd AP appears the same but has that invisible end character which is causing it to appear as two separate SSIDs.

This is very frustrating. I have factory reset both APs to no avail.

Has anyone seen this issue before? Surly this is not a one off.

Thank you,

James Stoner

Hi, 

As per my previous update, please see screenshot of two different SSIDs broadcasting from both AP's with the rouge character on the end of the 2nd SSID:

As a note I am using WPA2/WPA3-Personal security on both SSIDs.

Thank you,

James Stoner.

Hi, 

I believe I have figured out the issue here, however I will need some assistance in resolving it please.

It seems if i create an SSID on both APs and disable Vlan Isolation, then clients only see one SSID. 

However, if I create an SSID on both APs and enable Vlan Isolation, then clients see the same SSID twice. Enabling vlan isolation seems to add the rouge Â character in the middle of the SSID.

Can Netgear recommend a fix for this? 

Thank you,

James Stoner

Interesting find ... on some trial and error, I have managed something similar (but different) cause

SSID 9 : WAX214v2 Guest
Netzwerktyp : Infrastruktur
Authentifizierung : OWE
Verschlüsselung : CCMP

SSID 10 : WAX214v2
Netzwerktyp : Infrastruktur
Authentifizierung : WPA2-Personal
Verschlüsselung : CCMP

In my test case, it happened only on the WAX214v2, on v1.0.2.2

Let's see who will jump on this interesting bug. Thank you jamesstoner James to be picky!

Have you figured which of the two models is affected in your case?

In my test case, the Guest SSID OWE VLAN 250 is not visible (or applied) n the main SSID list:

Hi, 

It sounds like netgear needs to release a firmware update to resolve this.

Not sure if i have tagged the correct account for Netgear, but please can anyone tag them if its wrong so they have visibility of this? 

Thank you,

James Stoner 

Hi jamesstoner,

I'll get a member of our support team to connect with you and log a case with all the information you provided in this post.

Thank you.

Best Regards,

Julien R.

I am experiencing the same issue. I have 4 WAX214 (not V2) broadcasting the same SSID and password, all settings the same with no issue. i just purchased a 5th WAX214 only to find its a new hardware version WAX214v2, I configure the AP to be exactly like the others, and it broadcasts a 2nd SSID of the same exact network. What is the fix for this? all 4 never had an issue but this new hardware is throwing this curveball. JulienR schumaku jamesstoner

Thank you in advanced. 

Hi, ksullivan331. 

Netgear have released a beta firmware to fix this issue. 

Once approved I'm sure it will be released to public. 

Thank you,

James Stoner

Do you get the obvious "double" entries (with some "false" chars when calling netsh wlan show network? In my test environment, only the VAX214v2 is affected:

C:\> netsh wlan show network

...

SSID 2 : WAX214 Multi
Netzwerktyp : Infrastruktur
Authentifizierung : WPA3-Personal
Verschlüsselung : CCMP

SSID 3 : WAX214 Guest
Netzwerktyp : Infrastruktur
Authentifizierung : OWE
Verschlüsselung : CCMP

...

SSID 12 : WAX214v2 InOne
Netzwerktyp : Infrastruktur
Authentifizierung : WPA3-Personal
Verschlüsselung : CCMP

SSID 13 : WAX214 InOne
Netzwerktyp : Infrastruktur
Authentifizierung : WPA3-Personal
Verschlüsselung : CCMP

SSID 14 : WAX214v2 Guest
Netzwerktyp : Infrastruktur
Authentifizierung : OWE
Verschlüsselung : CCMP

SSID 15 : WAX214 Test
Netzwerktyp : Infrastruktur
Authentifizierung : WPA3-Personal
Verschlüsselung : CCMP

...

SSID 17 : WAX214v2
Netzwerktyp : Infrastruktur
Authentifizierung : WPA3-Personal
Verschlüsselung : CCMP

Hi, ksullivan331. 

They released it to me but Its not my place to state whether I'm allowed to release it to a public forum, before its released for public use.

I suppose if netgear can clarify and provide the link in this thread, that would be better than me providing it.

Thank you,

James Stoner

---

ksullivan331 wrote:

I am experiencing the same issue. I have 4 WAX214 (not V2) broadcasting the same SSID and password, all settings the same with no issue. i just purchased a 5th WAX214 only to find its a new hardware version WAX214v2, I configure the AP to be exactly like the others, and it broadcasts a 2nd SSID of the same exact network. 

---

Let's re-iterate this a little bit. The four WAX214 (not V2) broadcasting the same SSID and password, all settings the same with no issue - as expected.

Adding the WAC214v2 again configured to the same SSID and password seems to duplicate the SSID - invisible to most wireless clients however, not making a difference - with some additional bits in the SSID, probably in the area of some space character in the ESSID.

Does not appear to be an issue on the non-V2 version IMHO.