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Forum Discussion

Steeroth's avatar
Steeroth
Aspirant
Sep 17, 2021

WAC124 linked account reset

Hi, today I've purchased a second-hand WAC124. I've encountered an issue preventing me from logging on to it to change the configuration. It says the device is registered to a different Netgear acco...
Installation
Security
Troubleshooting
Steeroth's avatar
Steeroth
Aspirant
Sep 17, 2021

I just opened a case with customer support, currently awaiting their response.

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired
    Sep 19, 2021

    Steeroth,

     

    Welcome to the community! :) 

     

    Found out from the NETGEAR Support Team that your ticket is now handled by the Customer Care Team and a message was sent to you.  Kindly reply to it as soon as possible.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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