NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
WAC720 LOCKING UP
Having a radom lockup issue...on two different wac720 units at different sites the wireless just stops, can not log into the unit, disconnect/reconnect ethernet has no effect. Have to power cycle ...
why can I not attach a file here...? I can attach a picture but not a file..come on NETGEAR
the AP completely locks up , can not log into it wirelessly or wired...
some are on the 5 some are on the 2.4 radio's..take your pick..
this is about all i can give anyone..
https://www.dropbox.com/s/40z7qcprc0g7rlo/config.xml?dl=0
I would like to get in on this, I am having the exact same issue. All the lights stay on but it kicks everything off. We have 1 garage door opener, 3 asus laptops, 2 android phones, a ring door bell, and ring door bell speaker and that is it.
I also thought it was a hardware issue so Netgear replaced mine, got the new one programmed and same issue started again.
Hi DCMData
Are you able to login to AP UI? If yes Could you please send us the AP logs? We will take a look at it.
Are you seeing all LEDs are solid Green and not blinking?
Thanks
Raghu
Yes all lights are solid, not blinking. Sometimes traffic light is off, next to the power light, but that is 1 out of every 10 times. Sometimes it will stay up for days, some days I reset it 6 times a day. Today I have reset it 3 times so far.
When it freezes there is no logging into it, I cannot ping it or anything from a hardwire connection on the network. Other things I have tried is different POE injectors and a POE switch, thinking it was a power thing. It is not where I can plug it in to an outlet.
This is all that is in the logs right now...
[Mar 8 2017 02:11:59] [info] hostapd[1345] STA 00:1d:c9:29:6c:22 associated with BSSID 2c:30:33:98:8f:a0
[Mar 8 2017 02:11:59] [info] hostapd[1345] Assoc request from 00:1d:c9:29:6c:22 BSSID 2c:30:33:98:8f:a0 SSID ComeTakeIt
[Mar 8 2017 02:10:57] [info] hostapd[1345] STA 74:f0:6d:20:4d:08 associated with BSSID 2c:30:33:98:8f:a0
[Mar 8 2017 02:10:57] [info] hostapd[1345] Assoc request from 74:f0:6d:20:4d:08 BSSID 2c:30:33:98:8f:a0 SSID ComeTakeIt
[Mar 8 2017 02:10:54] [info] hostapd[1345] STA fc:c2:de:8f:10:41 associated with BSSID 2c:30:33:98:8f:a0
[Mar 8 2017 02:10:54] [info] hostapd[1345] Assoc request from fc:c2:de:8f:10:41 BSSID 2c:30:33:98:8f:a0 SSID ComeTakeIt
[Mar 8 2017 02:10:46] [info] hostapd[1345] STA d0:22:be:f5:50:0f associated with BSSID 2c:30:33:98:8f:a0
[Mar 8 2017 02:10:46] [info] hostapd[1345] Assoc request from d0:22:be:f5:50:0f BSSID 2c:30:33:98:8f:a0 SSID ComeTakeIt
[Mar 8 2017 02:10:45] [info] hostapd[1345] STA 64:52:99:48:26:5d associated with BSSID 2c:30:33:98:8f:a0
[Mar 8 2017 02:10:45] [info] hostapd[1345] Assoc request from 64:52:99:48:26:5d BSSID 2c:30:33:98:8f:a0 SSID ComeTakeIt
[Mar 8 2017 02:10:42] [info] hostapd[1345] STA c0:56:27:4e:4b:e6 associated with BSSID 2c:30:33:98:8f:b0
[Mar 8 2017 02:10:42] [info] hostapd[1345] Assoc request from c0:56:27:4e:4b:e6 BSSID 2c:30:33:98:8f:b0 SSID ComeTakeIt5G
[Mar 8 2017 02:10:37] [info] hostapd[1345] STA f4:b8:5e:4d:5e:5b associated with BSSID 2c:30:33:98:8f:a0
[Mar 8 2017 02:10:37] [info] hostapd[1345] Assoc request from f4:b8:5e:4d:5e:5b BSSID 2c:30:33:98:8f:a0 SSID ComeTakeIt
[Mar 8 2017 02:10:35] [info] hostapd[1345] STA dc:85:de:89:12:ff associated with BSSID 2c:30:33:98:8f:a0
[Mar 8 2017 02:10:35] [info] hostapd[1345] Assoc request from dc:85:de:89:12:ff BSSID 2c:30:33:98:8f:a0 SSID ComeTakeIt
[Mar 8 2017 02:10:27] [info] dman[1107] SSL certificate generated for Clusterd
[Mar 8 2017 02:10:27] [err] mDNSResponder mDNSPlatformRawTime went backwards by 989200818 ticks; setting correction factor to -127739691Thanks for the info. I think these logs are taken after the AP reset. Do you have any external syslog setup? Please share the logs before the reboot.
Raghu
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
