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Forum Discussion
redtech116
Jan 28, 2017Aspirant
WAC720 LOCKING UP
Having a radom lockup issue...on two different wac720 units at different sites the wireless just stops, can not log into the unit, disconnect/reconnect ethernet has no effect. Have to power cycle ...
RaghuHR
Mar 09, 2017NETGEAR Expert
Thanks for the logs. From the log at appears wireless client is leaving the BSSID. Do you know/have any other AP in the network which you have connected earlier? How busy is your wireless environment is? Can you can please login to AP CLI via SSH ( admin/password) and send us these detail?
1) Check wlan0 noise: should be around -90 dBm
- wl -i wlan1 noise
- wl -i wlan0 noise
2) Check wlan0 utilization: > 70 % means a lot of contention for the wireless medium
- get radio wlan1 wlan-util
- get radio wlan0 wlan-util
3) Check for the data rate of last packet in client info: data rate low means client is sending packets at low phy data rate that could be due to location or high network utilization
- get association detail (-- collect only the spcific client information alone)
- wl -i wlan1 sta_info <50:55:27:f1:f9:24>
4) Check for AP CPU and Memory utilization
- cat /proc/meminfo
- ifconfig
- brctl showmacs brtrunk
- netstat
- top
BR
Raghu
ratherman
Mar 10, 2017Guide
I just wanted to interject that we are having the same problems - I have (4) WAC720's at my location and they are working fine. We have one at my partners location and we have to reboot it all of the time. Sometimes 3-6 times a day. Not cool...
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