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Forum Discussion
Solved
WAC720 LOCKING UP
Having a radom lockup issue...on two different wac720 units at different sites the wireless just stops, can not log into the unit, disconnect/reconnect ethernet has no effect. Have to power cycle ...
When the issue happens are you able to ping the IP address of the WAC7xx AP? If yes can you please do the SSH to the AP and send us the following CLI command output?
dmesg => copy the entire message in text file and send us
top => you can send us this command snapshot
When it locks up I can do nothing but reset it...Can't ping, can't do anything. Have to unplug the power to the POE injector and plug it back in.
I was just pulling the plug, but discovered that it appears to disable the port on the switch - I can log into the switch and re-enable from there.
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