routerlogin.net page rendering blank

Question

I'm trying to set up a WAC564 that I haven't used in a while. I've factory reset it (more than once). Its access point (NETGEARxxx-SETUP) appears okay and I can connect to that. But when I go to www.routerlogin.net, I just get a blank page. The page is actually downloaded – I can see the code in developer tools in the browser, but it renders as a blank page.

I've tried this on my iPhone (Safari and Firefox), iPad (same browsers) and my MacBook (Firefox, Chrome, Safari and Vivaldi) all with the same result.

Any odeas how to make this invisible page visible?

mspeculatrix · Answer

The thing is, it's not the default password. For whatever reason, this device is not resetting to defaults.&nbsp;In the end I got it sorted. I connected to it over Ethernet - not directly, but across the network. I'm not entirely sure what's going on, but while the box rejected every password I threw at it while I was connecting over wifi, once I'd put it on the network, it accepted the password that I usually give my routers. In other words, it has retained the config, including the password, from when I last used it, at least a year ago. That's in spite of very many so-called 'factory' resets. (So many, that I now have a bent paper clip taped to the back of the device.)&nbsp;Once in, I did indeed find that it was confgured for management via Insight. I quickly changed that. I've no idea why it wouldn't do a full reset. And I'm still not sure of the sequence of events that finally gave me access. But it was certainly more by luck than judgment. That's why I don't consider this 'solved', because I'm not sure I could repeat it.

plemans · Answer

Have you tried on a windows pc?&nbsp;
Also, make sure on the mac/iphone that icloud relay and private mac/ip address are disabled.&nbsp;

mspeculatrix · Answer

I tried Edge in a Win11 VM. Same result. It's not a routing problem because I am getting the page code. It's just not rendering correctly.

I should add that, if I leave the blank white page loaded, after a while I get a message about some kind of time-out and the page reloads – I think to some kind of login. But it's still just blank, so hard to tell.

mspeculatrix · Answer

Okay, this is weird. Still getting a blank page at www.routerlogin.net. By if I go to 192.168.0.100 I get a login page. Trouble is, I've no idea what the password is.

I've done a reset three times now - getting the rapidly flashing amber light each time. Shouldn't that have cleared the password and reset to 'never been used' mode?

plemans · Answer

what happens if you use the IP address?

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routerlogin.net page rendering blank

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