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Forum Discussion
bobranks
May 12, 2023Follower
Several WAC540 showing as "unmanaged" in insight
Hello, We have a lot of devices and some of them (WAC540 apparently) are no longer showing as "connected" in insight. When I log onto the device it still says "insight...
Nuclear_N
May 21, 2023Star
bobranks I found the issue. Insight device credits had expired.
In my Netgear account:
I purchased another device credit pack and it came back within 30 secs. I also did a reboot afterwards to be sure.
You'd THINK Netgear would give you a heads-up that a credit had expired rather than just disconnecting your device...
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