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Forum Discussion
Marko156
Nov 03, 2017Aspirant
Turn Radio on button grayed out after upgrade to 3.7.7.0
I've just completed a 3-step firmware upgrade from v2.0.1 to 3.7.7.0 on my WNDAP350 AP. After reconfiguring from default settings, I am unable to turn off the 2.4Ghz radio. In the wireless settings,...
- Nov 06, 2017
Wireless on-off feature is common for both 2.4 and 5GHz radio.
When it is ON, we cannot make single radio to OFF.If you make Wireless on-off schedule is OFF then you should be able to disable radio.
Thanks
Raghu
RaghuHR
Nov 03, 2017NETGEAR Expert
Have you tried Wireless on-off status OFF and see if you are able to disable radio?
Marko156
Nov 03, 2017Aspirant
I will be making a site visit this afternoon to attempt a resolution. The wireless on-off feature appears as a global command to turn on or off all radios. It does'nt provide an option to turn off one or the other. I'm a bit confused by this function.
- RaghuHRNov 06, 2017NETGEAR Expert
Wireless on-off feature is common for both 2.4 and 5GHz radio.
When it is ON, we cannot make single radio to OFF.If you make Wireless on-off schedule is OFF then you should be able to disable radio.
Thanks
Raghu
- Marko156Nov 06, 2017Aspirant
Thank you for clarifying the function of that feature. I was able to disable my 2.4Ghz radio after turning off radios under the scheduling option. I truly appreciate your assistance.
Marko156
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