NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

timhamels's avatar
timhamels
Aspirant
Mar 15, 2019
Solved

WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot

In our school we use the wac720 for the wireless internet.
(firmware 3.9.0.3)

For security reasons we use a local mac address database 
(configuration -> security -> "select network and click edit" -> MAC Authentication Type "local mac address database" ->  MAC ACL Mode "Accept list". All our computers are on the accept list.
However after a reboot the accept list turns into a deny list ... How can I prevent this?

 

  • RaghuHR's avatar
    RaghuHR
    Mar 18, 2019

    Thanks for your feedback. Please mark as accepted if you are satisfied with the beta firmware. Feel free to reach us if you have any further questions.

     

    Once again thanks for choosing Netgear Products.

    Have a good day,

    Raghu

12 Replies

  • RaghuHR's avatar
    RaghuHR
    NETGEAR Expert
    Mar 15, 2019

    Hi timhamels 

     

    Could you please download detailed logs from the monitoring page and share with us? You can upload into google drive and send me a link via PM. We will check and update you as soon as possible.

     

    Thanks for chossing Netgear products.

    Raghu

    • timhamels's avatar
      timhamels
      Aspirant
      Mar 15, 2019

      Hello,

      see attachment for the log.

      The problem is, after a reboot (power failure - enviroment)  the option "accept List" changes into "deny List"

      kind regards

      Tim

       

      • RaghuHR's avatar
        RaghuHR
        NETGEAR Expert
        Mar 15, 2019
        You need to download the logs and send it to us. You have attached activity logs.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More