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Forum Discussion
WillWilson
Sep 27, 2017Aspirant
WAC120 5Ghz AC Disappearing
We have a WAC120 running firmware WAC120_V2.1.4. It seems like every 24 hours the 5Ghz AC network just disappears. The SSID stops broadcasting and when looking at the administrative interface not...
- Sep 28, 2017
Hi WillWilson,
Welcome to our community!
As per checking on your profile that your AP is still under our chat support warranty. But then, you can try to reset it first to factory default and re-flash the firmware. If it is still not going to work, I suggest you to open a chat / case online on NETGEAR support and please let them know the status of your AP.
Regards,
JohnC_V
Sep 28, 2017NETGEAR Employee Retired
Hi WillWilson,
Welcome to our community!
As per checking on your profile that your AP is still under our chat support warranty. But then, you can try to reset it first to factory default and re-flash the firmware. If it is still not going to work, I suggest you to open a chat / case online on NETGEAR support and please let them know the status of your AP.
Regards,
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