WAX615 – Random reboot after ~72h uptime, matches known bug on latest firmware
Product: Netgear WAX615 Firmware version: V12.8.0.6 Summary: My WAX615 reboots unpredictably, roughly every ~71.9 hours of uptime (not a fixed wall-clock time), even with the scheduled reboot feature disabled. This matches the bug described in release notes for this firmware version — "Fixes the issue where the Access Point randomly reboots after associating with wireless clients" — but I'm still experiencing it on the latest firmware. Troubleshooting already performed: Scheduled reboot: disabled in web UI Cloud/Insight management: disabled, set to local (web-browser) management only WAN egress to Netgear cloud: blocked at the router (firewall rule) NTP: pointed at a local NTP server rather than Netgear/public NTP None of the above changed the reboot pattern Evidence from syslog (remote syslog enabled via web UI): Kernel drop_caches calls (unrelated housekeeping, occurs every ~8 min regardless) show an uptime counter that resets from ~258,830 seconds down to ~269 seconds, confirming a genuine reboot (not a logging gap) This ~258,800–259,200 second interval (≈71.9–72 hours) recurs consistently across multiple days of logs apmonitord "instantwifid not restarted | cloud_status = 0" messages recur every ~15 min continuously with no correlation to reboot timing No shutdown/reboot log entry appears before the gap; the AP simply stops logging mid-cycle and resumes with an NTP re-sync a few minutes later, consistent with a hard/watchdog reset rather than a clean reboot Request: Given the near-exact match to your documented bug fix, could you confirm whether this is a known residual issue on the current firmware, and whether a further fix is planned? Happy to provide the full syslog export if useful.NetGear WAX620 devices gets removed from Insight cloud frequently
Every other day, the Insight app pings me with: "The following device has been deleted from your network by (Me/Username)" . I am the sole administrator with access to the account, and I can confirm I am not orchestrating these deletions; I have every intention of keeping my job rather than speeding up my own professional demise. When this occurs, the access points drop from Insight-managed mode into standalone local mode (the power LED switches from blue to green). This is not isolated to a single unit—all 18 of our WAX620 APs experience this simultaneously. Had it been simple brownout or power loss, it should've said "Device Disconnected" but instead, it gets removed entirely from cloud which shouldn't happen automatically. Some Details: Power: All APs are powered via Rack PoE switch connected to a high-capacity inverter backup system, ruling out brownouts or power interruptions. There is also no power issues as all devices work normally on a good day Firmware: All units are updated to the latest firmware (v12.8.0.7). Networking: The issue persists regardless of whether DHCP or static IP addresses are assigned. Is this a known configuration issue, a bug within the Netgear Cloud backend, or something else entirely? Has anyone encountered a similar problem?WAX610Y and WAC540 Bridged Network
I have a WAC540 that is working great, and it's connected hardwired. There's a driveway gate controller that needs internet access, but no hardwired network available. So, I purchased a WAX610Y (since it's used outdoors), made the WAC540 the root, and WAX610Y the extender. I also used a PoE injector to power the WAX610Y. The WAX610Y also services outdoor clients. Both connect and formed a bridge across a long driveway. Although it's only 50 feet away, the wireless strength reported "good" (one below "excellent") at -54 dBm. I connected a laptop to the other end of the CAT5e that is connected to this WAX610Y, and I was getting very poor internet speed, something like 5-10 mbps up/down where it's normally 600+ mbps. I reset everything, did firmware upgrade, etc., but I am still having connectivity issues. It's also disconnecting and reconnecting every so often. Can you tell me if the WAX610Y supports extending the network across the driveway? This is how I have it: Gate Keypad <-CAT5e-> PoE Injector <-CAT5e+PoE-> WAX610Y <-wireless-> WAC540 WAC540 <-> router <-> internet Thanks for any advise for getting this to work properly.IOS Apple Devices Dropping
I have WAX625, WAX610, & 605. For a number of months now, my IOS devices continue to drop their WIFI and then takes 2-5min to reconnect. I originally had Load Balance and Remove Sticky Clients configured. I have put everything back. Firmware on the AP is 10.8.13.2 I am a technical guy and I feel I have tried all the other things that have been mentioned in posts that sort of sound like mine. I think this is only happening on my 5/6ghz SSID. I Have a SSID for 2.4 and one for 5/6. Any suggestions? Anyone else seeing this? Im so frustrated that I'm looking at a different vendor for the house. I am managing these in Insight.Wireless Bridge
I have a problem that the new fibre install can not get to the network so I am looking to have the fibre installed with the router and have a wireless bridge to link to the network switch. I use WAX610 for the WAPs (wifi6) so am looking for the same technology to connect this new fibre into the network
