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Forum Discussion
david_farmer
Sep 04, 2026Follower
WAX615 – Random reboot after ~72h uptime, matches known bug on latest firmware
Product: Netgear WAX615
Firmware version: V12.8.0.6
Summary:
My WAX615 reboots unpredictably, roughly every ~71.9 hours of uptime (not a fixed wall-clock time), even with the scheduled reboot feature disabled. This matches the bug described in release notes for this firmware version — "Fixes the issue where the Access Point randomly reboots after associating with wireless clients" — but I'm still experiencing it on the latest firmware.
Troubleshooting already performed:
- Scheduled reboot: disabled in web UI
- Cloud/Insight management: disabled, set to local (web-browser) management only
- WAN egress to Netgear cloud: blocked at the router (firewall rule)
- NTP: pointed at a local NTP server rather than Netgear/public NTP
- None of the above changed the reboot pattern
Evidence from syslog (remote syslog enabled via web UI):
- Kernel drop_caches calls (unrelated housekeeping, occurs every ~8 min regardless) show an uptime counter that resets from ~258,830 seconds down to ~269 seconds, confirming a genuine reboot (not a logging gap)
- This ~258,800–259,200 second interval (≈71.9–72 hours) recurs consistently across multiple days of logs
- apmonitord "instantwifid not restarted | cloud_status = 0" messages recur every ~15 min continuously with no correlation to reboot timing
- No shutdown/reboot log entry appears before the gap; the AP simply stops logging mid-cycle and resumes with an NTP re-sync a few minutes later, consistent with a hard/watchdog reset rather than a clean reboot
Request:
Given the near-exact match to your documented bug fix, could you confirm whether this is a known residual issue on the current firmware, and whether a further fix is planned? Happy to provide the full syslog export if useful.
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