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Forum Discussion
WAC510 - repurpose but still "locked" due to Insight registration?
Hi, I was given a Netgear WAC510 which we really could use in our environment. Unfortunately, it appears still to be a Netgear Insight's registered device and therefore can not be registered and no...
RobLigt wrote:
Unfortunately, it appears still to be a Netgear Insight's registered device and therefore can not be registered and not even reset?
I tried the reset as described in the manual but other then cycling of the various led-indicators, I can't see it appearing on our (wired) network?
This is intentional and by design. No local reset process does unbind it from Insight - for good reasons - think about....
RobLigt wrote:
I do notice that both wireless led's are turned off, so I gather the previous admin disabled the radios.
THe LED behaviour can be part of the still active Insight config, e.g. LED all-off or LED only-power.
RobLigt wrote:
Is there truely nothing I can do with this WAC510 until the previous admin disassociates this WAC510 from their own Insight account?
You can challenge a nice Netgear moderator to free-up the serial number/MAC address from the Insight binding. JohnC_V can you assist please?
schumaku
Thanks for the prompt response, much appreciated!
Whilst I can understand that a simple reset won't regain access(i.e. password-reset or something), but with a full/factory-default I would expect to get access to the WAC510.
As the latter should/would clear the complete configuration and thus pose no security-risks?
The WAV510 it is not, as far as I've understood it, a cloud-only device, but (also) locally managable?
We repurpose many Netgear kit, including some very expensive switches and this is the first time I can't get access to a Netgear product.
If it would be a cloud-only (read: Insight required) I can understand it to a certain extend, of course.
But most of the time, unless we purchase new kits, some admin left configurations/settings in the kit we repurpose.
I always will factory-reset, update the firmware and factory-reset again before deploying a kit into our network, as a standard practice.
I believe that a cloud-enabled product, like the WAC510, should offer the ability to factory-reset (and thus lose the complete configuration) eventhough it might be hooked into an existing Insight account as that way, whenever that decomissioned WAC510 is repurposed, it can be re-used again.
But that is my view of course, and I guess I'm wrong in this one.
@JohnC_V
if you can't help me please do let me know, I will then return the unit and get our money back.
I hate to give-up on any Netgear kit that could/should be re-used.
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