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Forum Discussion
RobLigt
Dec 20, 2021Tutor
WAC510 - repurpose but still "locked" due to Insight registration?
Hi, I was given a Netgear WAC510 which we really could use in our environment. Unfortunately, it appears still to be a Netgear Insight's registered device and therefore can not be registered and no...
YeZ
Dec 20, 2021NETGEAR Expert
In most of the Insight-supported devices including WAC510, we have implemented in the firmware that if the unit is reset to factory default, it will be removed from the previously Insight account.
You can try again with this:
1. Make sure your WAC510 is connected to a router with Internet access, as the removal of Insight account association post factory reset will require Internet connection to make it effective.
2. Reset it to factory default one more time.
If this still does not remove it (the blue Cloud LED is still on after the 2nd factory reset), you can private message me the serial number of your WAC510, and I will help remove it.
Thank you.
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