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Forum Discussion
WAC510 - repurpose but still "locked" due to Insight registration?
Hi, I was given a Netgear WAC510 which we really could use in our environment. Unfortunately, it appears still to be a Netgear Insight's registered device and therefore can not be registered and no...
In most of the Insight-supported devices including WAC510, we have implemented in the firmware that if the unit is reset to factory default, it will be removed from the previously Insight account.
You can try again with this:
1. Make sure your WAC510 is connected to a router with Internet access, as the removal of Insight account association post factory reset will require Internet connection to make it effective.
2. Reset it to factory default one more time.
If this still does not remove it (the blue Cloud LED is still on after the 2nd factory reset), you can private message me the serial number of your WAC510, and I will help remove it.
Thank you.
Hi YeZ
Thank you for the response!
The firmware in this WAC510 might be quite old, I'm told.I went thru the reset-procedure (pressing the reset-button for 10 seconds) again, this time the power-led now shows solid orange (boot failed?), the Insight LED is flashimg green in almost some kind of morse-code:
From what I can see,5x then 3x, then 1x and then 2x?
I waited 10 minutes, no change in the led behavious as described, so I powered it off and reconnected the power, no chance.
Did I brick this WAC510?Insight LED can be green (earlier serial numbers) or blue (later serial numbers).
Early firmware versions indeed were not able to "escape" from the Insight trap as I've mentioned before.
Amber power LED being on for a longer time indicates a boot issue - some kind of tftp recovery process might be required. Have no details at hand, but _assume_ the ubiquitous Netgear router tftp firmware recovery might be workable
It is indeed the older model, serial number starting with 4W8.
I searched the documentation but can't seem to locate any information about TFTP procedure other then to contact Netgear Support.
I guess that procedure is also quite elaborate too that only Netgear is able to provide that procedure,Too bad, I had high hopes we could re-use the WAC510 but I guess not.
Really saddens me, especially the long nights I've put into it so far.
Hopefully I will get my money back otherwise it will be a very expensive mistake, for me.
Not too happy about that, if I'm honest.
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