Forum Discussion

Aspirant

May 12, 2017

Solved

WAC720 Facebook WIFI login cannot show the cover photo and profile photo

Trying the use the Facebook WIFI login function but all devices IOS android and windows cannot show the cover photo and profile photo. https://www.dropbox.com/s/t69ufw16y99l17k/facebook%20wifi.JPG?d...

Troubleshooting

RaghuHR
May 16, 2017
Hi Cyric

For now we have CLI command to add this entry manually. You can use the forllowing cli command

add cp-walled-garden <cp_mfb2> wg-host scontent.fhkg1-1.fna.fbcdn.net. <cp_mfb2> this can be any name for your reference.

Let me know if it resolves your issue or not.

Thanks

Raghu

RaghuHR

NETGEAR Expert

May 12, 2017

It might be beacuse of less speed. Can you please click on the Check in button to see you are able to see the profile pictures?

Thanks

Raghu

cyric
Aspirant
May 15, 2017
It should able to see it if you clicked check in because you have done the login process and have internet access right. However my point is before the user click it, they will expect to see what they are going check in.
In this video https://www.youtube.com/watch?v=zeKl90Ewzxg it can see the cover photo and profile photo before check in.

Best Regards,
Cyric
- RaghuHR
  NETGEAR Expert
  May 15, 2017
  Hi Cyric,
  
  Could you please let you know -Are you seeing this issue always irrespective your internet bandwidth?
  
  Have you tried connecting your wilress client to 5 GHz radio ? To understand more we may need packet capture ( from connecting client to complete signing into facebook)
  
  Thanks
  
  Raghu
  - cyric
    Aspirant
    May 16, 2017
    Hi Raghu,
    
    I have move the WAC720 direct connect to the R9000 router and the broadband speed is 100Mbps with average 70-90Mbps if using computer direct connect. Using 5GHz and got the same result.
    
    Then try another brand with facebook login feature and got the same result. After checking the image URL and added this domain "scontent.fhkg1-1.fna.fbcdn.net" at their walled garden, the profile image can show properly.
    
    Will this issuse because of walled garden?
    
    Thanks
    Cyric