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Forum Discussion
redtech116
Jan 28, 2017Aspirant
WAC720 LOCKING UP
Having a radom lockup issue...on two different wac720 units at different sites the wireless just stops, can not log into the unit, disconnect/reconnect ethernet has no effect. Have to power cycle ...
DCMData
Mar 17, 2017Tutor
I don't have a console connected to the AP, but in my testing I did do a factory reset and reprogrammed from scratch. Also in above I stated that I called support for this issue and they replaced the access point under warranty, so this is a different access point havig the same issue I had before. I did a factory reset on both before re-programming them. I did not restore a backup.
The AP is hanging on the ceiling, so I did not do a reset with the button because it is hard to reach, I just did a power reboot from the POE injector then went in and factory reset it. I did not do it from the button.
I can try that next time if you like, it is working better and has only locked up once since I got all the Samsung devices off of it, None of which are an S7.
DCMData
Mar 21, 2017Tutor
Any updates, I only have the Garage Door opener, ring door bell and 2 asus laptops, hardly a load at all. Since I got all the andriod devices off it only locks up about 1 time a day.
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