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Solved
WAC720 LOCKING UP
Having a radom lockup issue...on two different wac720 units at different sites the wireless just stops, can not log into the unit, disconnect/reconnect ethernet has no effect. Have to power cycle ...
And I also have the same issue!
Three WAC720's in Ensemble mode at a client location. Connect to Cisco POE switch. Version 3.6.12.0 on all three.
Exactly the SAME symptoms as described by everyone else. One or more of the AP's will become completely unresponsive with the only way to recover is turning off power from the switch.
After powering back up the AP's also reverts back to 3.1.5.0!!
Extremely dissapointed in the quality of this product especially after many years of recommending and selling Netgear products.
A Business class product should NEVER have made it through Q/A with this glaring of a bug!
Hi ZenOne
Can you please SSH to your AP and get these CLI outputs for us?
bootenv -d pmon_ver
get system
Thanks
Raghu
I can only SSH to two of the three AP's for some reason.
ABE03# bootenv -d pmon_ver
U-Boot 2012.10.esdk.7.netgear.8-00027-g9eab2d1-dirty
ABE03# get system
Property Value
----------------------------------------------------------------------------------------------
model Netgear Wireless Infrastructure Platform Reference AP
version 3.6.12.0
productid WAC720
altversion 3.1.5.0
uptime 7 days, 1 hours, 41 minutes
system-time Fri Dec 31 1999 12:00:00 PST
time-zone USA (Central)
enable-dst off
dst-start March.Second.Sunday/02:00
dst-end November.First.Sunday/02:00
dst-offset 60
region-info 1
prodregtimestamp 1
power-source
base-mac dc:ef:09:90:fe:4f
serial-number 4D825AE0000E1
system-name ABE03
system-contact admin@netgear.com
system-location Netgear Lab
wpa-personal-key-min-complexity-support off
password-min-complexity-support off
cloud-controller
cloud-controller-status down
cloud-management-enabled no
cloud-activation-status down
ABE03#
ABE02# bootenv -d pmon_ver
U-Boot 2012.10.esdk.7.netgear.8-00027-g9eab2d1-dirty
ABE02# get system
Property Value
----------------------------------------------------------------------------------------------
model Netgear Wireless Infrastructure Platform Reference AP
version 3.6.12.0
productid WAC720
altversion 3.6.12.0
uptime 0 days, 0 hours, 5 minutes
system-time Tue Apr 4 2017 01:38:10 CST6
time-zone USA (Central)
enable-dst off
dst-start March.Second.Sunday/02:00
dst-end November.First.Sunday/02:00
dst-offset 60
region-info 1
prodregtimestamp 2
power-source
base-mac dc:ef:09:91:01:0f
serial-number 4D825AEK00129
system-name ABE02
system-contact admin@netgear.com
system-location Netgear Lab
wpa-personal-key-min-complexity-support off
password-min-complexity-support off
cloud-controller
cloud-controller-status
cloud-management-enabled no
cloud-activation-status
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