NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
WAC720 LOCKING UP
Having a radom lockup issue...on two different wac720 units at different sites the wireless just stops, can not log into the unit, disconnect/reconnect ethernet has no effect. Have to power cycle ...
FWIW we haven't had a lock up since I removed the AP's from Ensemble Mode and assigned them unique SSIDs. I've also purposely added three Samsung devices to rule that out - it doesn't seem to be causing a problem in my environment.
I'm monitoring the Syslog and waiting for a phone call letting me know the issue is back - the question for us is how long to we wait before pulling the devices and replacing them with something more stable.
I'm monitoring the Syslog and waiting for a phone call letting me know the issue is back - the question for us is how long to we wait before pulling the devices and replacing them with something more stable.
I have been working with Netgear support and they have given me a beta build that so far has fixed my problem, not a single lockup since I updated it last Friday. They are willing to give it to anyone else that wants to test it.
Support - how do we go about getting the beta?
Thanks,
John Rather
Hi John,
I'll send you a PM shortly and we'll get the firmware to you.
@ rest of affected users, anyone else who would like to try the beta firmware, please PM me or comment here and we will provide the firmware.
Thanks
DavidGo
I would certainly like the beta firmware. I have 2 usless units here I need to deal with.
Larry
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
