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Forum Discussion
WAC720 rebooting for no apparent reason
I have 10x WAC720 AP's in an ensemble, all on the latest firmware (3.9.1.13), and they seem to randomly reboot causing all connected clients to drop or switch to another access point. They don't all ...
have you been able to isolate it to a few devices or is it everyone of them?
Reason I ask is if you can isolate it to a few, maybe its the POE connection causing the issue.
with multiple devices having the same issue, I wouldn't be looking at a hardware issue with the router.
I'd either be looking at the firmware or whats powering them.
It is unfortunately all of them. Some do it more than others, but they all do it.
Did it just start recently or how long has it been going on?
I'd try downgrading the firmware and getting in touch with a mod from the business side.
If its a firmware issue, it'd be good for them to know.
Those devices do have a lifetime warranty but its doubtful that all 10 would have hardware failure at once.
It's been happening for at least the last year. I can try downgrading the firmware if I have time this weekend.
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