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Forum Discussion

Chris480's avatar
Chris480
Aspirant
Aug 16, 2019
Solved

WAC730 Ensemble firmware upgrade issue - Access Denied

I've just  upgraded my WAC730 AP's ensemble from 3.9.0.3 to 3.9.1.0 when I try and log on now I get the following message after entering the log on credentials. 

 

400 Bad Request

[Access Denied] Third party application is trying to access AP

 

Any ideas how to get around this?

 

Thx

 

Chris

 

  • RaghuHR's avatar
    RaghuHR
    Aug 16, 2019

    Chris480  That is correct.

     

    there is no option to set the FQDN in Configuration>Ensemble->Managment (IP address) this has to be in the form 192.168.x.x

6 Replies

  • RaghuHR's avatar
    RaghuHR
    NETGEAR Expert
    Aug 16, 2019

    Chris480   Can you confirm if you have configured DNS name to your AP in 3.9.3.0? If yes please configure your DNS name in FQDN and see if you are able to access or not.

     

    Also share your AP configuration.

     

    Thanks,

    Raghu

    • Chris480's avatar
      Chris480
      Aspirant
      Aug 16, 2019

      Thanks for replying. following on from your suggestion I have found that I can log into the WAC730 if I put the address in the form 192.168.x.x . However, if I use wireless1.gnome.co.uk. I get the login page but putting in the username and password I get the 

       

      400 Bad Request

      [Access Denied] Third party application is trying to access AP

       

      I have both forward and reverse lookup in the DNS I have also tried clearing the browser cache but it did not make any difference. But at least I can get in now.  As I said it was fine with 3.9.0.3 but I got this problem as soon as I upgraded to 3.9.1.0

       

      Chris

       

      • RaghuHR's avatar
        RaghuHR
        NETGEAR Expert
        Aug 16, 2019

        Chris480  Please configure wireless1.gnome.co.uk on the FQDN config page. Please refer the attached screen where you can configure this. After this you can access your AP using the DNS name. Hope it resolves.

         

        Thanks,

        Raghu

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