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Forum Discussion
dassys
Feb 08, 2023Aspirant
WAX 610 Password
We have 4 WAX610 devices with Firmware 10.3.2.2. A technician did not document the password and now we can't Access the single APs Website. I resettet the insights password and I know in the other si...
NiveditaP
Feb 09, 2023NETGEAR Employee Retired
Hello dassys
And welcome to the NETGEAR Community! 🙂
Could you please try with the default username and password i.e. 'admin' and 'password'.
Have a lovely day,
NiveditaPa
Netgear Team
dassys
Feb 14, 2023Aspirant
I tried but it did not work. We have two other sites where the password and the login password match.
Any other ideas?
I did a firmware update and restarted the devices, but no change.
- NiveditaPFeb 27, 2023NETGEAR Employee Retired
Hello dassys
The Other idea is please try to access the UI of the device with the password (password of the Network or location to which your device is/was added to).Have a lovely day,
NiveditaPa
Netgear Team- abacqdghfthMar 03, 2023Guide
If the WAX610 are managed by Insight. Then the Location's "Device admin password" needs to be used on WAX610 local UI.
you can find out the password by logging into Insight account and going to the location.
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