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Forum Discussion
menkelis
Mar 15, 2021Tutor
WAX218 - AX3600 WiFi 6 Dual Band PoE+ Wireless Access Point going missing randomly.
Just received last Friday my WAX218 - AX3600 WiFi 6 Dual Band PoE+ Wireless Access Point, and updated firmware to 1.0.2.3. On Sunday, I noticed that I was loosing WiFi on my Ipad and Iphone randoml...
RaghuHR
Mar 16, 2021NETGEAR Expert
Hi menkelis
What is the iOS version on your devices? 14.5?
Are you able to hit this issue consistently with 'WPA2-Personal' or it is random?
Do you have the complete syslogs for us?
Thanks,
Raghu
menkelis
Mar 16, 2021Tutor
What is the iOS version on your devices? 14.5? latest as of yesterday: 14.4.1
Are you able to hit this issue consistently with 'WPA2-Personal' or it is random? Both WPA2-Personal and WPA3-Personal, at random. It happened again yesterday afternoon with YouTube reporting no connection and then a few minutes restored.
The WiFi state icon on screen also reflects that no WIFi in sync with the messages from YouTube App.
Do you have the complete syslogs for us?
I do, not able to attach to these messages.
- RaghuHRMar 17, 2021NETGEAR Expert
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