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Solved
WAX610 admin login page is blank
I have two Netgear WAX610 accesspoints connected to a (non-netgear) managed switch. My modem is connected to the same switch. I configured the access points by hand. I didn't use Netgear Insight for ...
I had a zoom call with RaghuHR . After a reboot of the AP, it worked. I then upgraded from v9.2.0.7 to v9.3.0.6 . Strange because I tried rebooting before and then it didn't help.
I have the same problem with Firefox 87.0 on Mac OS 11.2.3 on a MacBook Air with M1.
Would it be useful for me to check with different browsers and/or hardware? Could this be a browser compatibility problem. It seems unlikely to me.....
Have heard similar oddities from friends having migrated to M1 MacOS systems, all over the three common browsers, completely inedendant of the WAX UI. Things sometimes helping as workarounds is a forced reload or a private mode session.
Thanks for the suggestions. I now tried private windows, older hardware and hard reloads:
- Firefox 87.0 (private window) on Mac OS 11.2.3 on a MacBook Air with M1
- Safari 14.0.3 (private window) on Mac OS 11.2.3 on a MacBook Air with M1
- Chrome 89.0.4389.128 (incognito window) on Mac OS 11.2.3 on a MacBook Air with M1
- Safari 14.0.2 on Mac OS 11.1 on a MacBook 12" early 2015
- Firefox 87.0 (cmd-shift-R) on Mac OS 11.2.3 on a MacBook Air with M1
- Safari 14.0.3 (reload page from origin) on Mac OS 11.2.3 on a MacBook Air with M1
- Chrome 89.0.4389.128 (forced reload) on Mac OS 11.2.3 on a MacBook Air with M1
All of them showed a blank page.
Based from the steps you have posted to isolate the problem, I suggest you to open a support ticket with NETGEAR Support here at anytime. Kindly state your concern, include further details, and you may include the link to this forum thread.
Regards,
DaneA
NETGEAR Community Team
Thanks for your suggestion, DaneA Unfortunately, I seem not to be entitled to technical support. See screenshot.
We are checking into your issue. Please let me know if you are able to login browser on non-iOS platoform?
Very good news that you are looking into it!
I don't have a non-apple product in the house, but I will check if I can use a device of a neighbour.
If you need more info, I can give you my phone number in a private message if you want.
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