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Forum Discussion
WAX610 extenders not connecting
Hi there - 3 x WAX610s have worked faultlessly since Nov 20, but in the past few days, despite no changes to the network, we've seen these devices disconnecting at random times. My plan was to factor...
Any suggestions please?
The root device is working as expected, but having reset 2 extenders (due to repeated disconnection issues), I can 'claim' the reset devives, but they then fail to connect - this is what the cloud logs on one of these devices reports:
curl_easy_perform(url='https://registration.ngxcld.com/registration/register') failed with error code 60: 'Error'.
2020-03-03 01:01:34 (18521):logic.c:405 ERROR: Can't' make register request.
2020-03-03 01:01:34 (18521):xagent.c:289 WARNING: Failed to register device.
2020-03-03 01:01:34 (18521):xagent.c:297 WARNING: Sleeping for 10 secs.
2021-08-07 10:33:13 (18521):xagent.c:309 INFO: Device is registered successfully: id='3EGZHT68-3110-335-190034104', hardwareId='6AC40A230019A', claimCode='GPQZ5AB8GEWB2M3F0'.
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