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Forum Discussion
ThomasRogers
Jul 22, 2021Aspirant
WAX610 firmware v9.5.2.5 ACL issues
Upgraded to v9.5.2.5 on wax610 ap and just like the last two firmware upgrades via insight afterwards the AP lost all clients and failed to allow any to connect. Reset device manually, removed from i...
ThomasRogers
Jul 22, 2021Aspirant
That makes sense even before upgrade to firmware, MAC radomization is not set on any of my devices connecting to wifi. I'm still waiting for IPV6 passthrough so clients can properly use but in this case it seems if MAC ACL is checked it disables ability to connect for any device as if the MAC ACL is corrupt. Have reset device, reverted back to old firmware "of course it automatically upgrades back to new" after adding to cloud.
RaghuHR
Jul 23, 2021NETGEAR Expert
Hi ThomasRogers
We found some known issues during firmware upgrade/reboot case. We are fixing it soon and provide beta firmware. Would you please like to try and provide your feedback? ETA to share the firmware is mostly end of next week.
Thanks,
Ragh
- ThomasRogersJul 26, 2021Aspirant
No thanks, it is bad enough using default firmware much less "BETA" non tested software. I got it resolved by resetting several times but I have noticed on this new firmware changed that their is no explanation in documentation anywhere. Under the WAX610 Advanced settings there is Vlan Management Settings which shows VLAN1 but under it it autmatically adds a vlan with VLAN1 management again "untagged port"?? What does this configuration mean? Also when under each VLAN with mac authentication settings where is the information on exactly how to add devices correctly for devices connecting to each vlan? I've noticed each vlan sets router MAC to something different on each vlan subnet, so for each VLAN created we must manually add BR200, switch, AP etc plus whatever other devices?? If so then one must scan each network VLAN to see what MAC address is different given for BR200 etc because on my vlan for cell networks the BR200 mac address changes last two characters. Just can't find any information online from documentation on anything much than basic add vlan, it will route through vlan1 management,,,,basics. I attached screenshots.
- TigardITJul 29, 2021Aspirant
Same issue here. I've got six units at a site managed entirely through Insight. I was notified that employees on an SSID that uses a local MAC ACL were unable to connect to Wi-Fi. Other SSID's were working without issue. I was able to get an individual device to reconnect by updating the local MAC ACL entry and saving again. I've got a lot of entries, so I'd rather not have to go through editing and saving them one by one. For now MAC ACL is temporarily disabled. If there's a beta firmware that will correct the issue I'm interested in trying it out.
- ThomasRogersSep 08, 2021Aspirant
Even later now I still have issues with the AP when a reboot occurs it will come back up but nothing can connect unless i turn off mac ACL then turn it back on again. It's like the wax610 has watched "The Office"" have you turned it on and off again. lol
UPDATE:
Currently I updated to 9.5.3.2 and after update it restarted AP and I didn't have to do this so try the newest AP update. I'm not sure if this was fixed in this update or not, information limited :
Bug Fixes:
- Fixes the sorting option on the URL Tracking page.
- Fixes the issue where the firmware updates after a session times out.
- Fixes the issue where wireless clients aren't getting an IP address when RADIUS MAC ACL is enabled.
Security Fixes:
- Fixes security vulnerabilities.
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