Forum Discussion

Aspirant

May 23, 2022

WAX610 needs reboot daily, before clients can connect

Approaching the WAX610 AP, WIFI Analyzer shows the strong signal (-40dB) but Android as well as Windows clients do not connect, not even after switching OFF/ON WIFI. They remain on an AP, too far away or even switch to 4G data.

Netgear insight shows 0 Clients on that AP.

Only after rebooting the AP (through Insight) all clients connect perfectly to the AP (switching OFF/ON WIFI preferable).

Next day, the same procedure seems required.

AP's are connected by unmanaged PoE+ switches to the (TELENET) Modem/Router of the provider.

Sincere thanks for any suggestions.

17 Replies

RaghuHR
NETGEAR Expert
May 24, 2022
Hi dhda Could you please go to monitoring page and download the detailed logs before you reboot the AP? Send me the link to download the logs via PM. We will check the logs and update you.

Thanks,

Raghu.
- dhda
  Aspirant
  May 25, 2022
  Hi RaghuHR,
  
  Many thanks for your reply.
  Around 12:45, went from AP IP ...101 to AP IP ...249 with phone MAC ...56:00:58.
  0 Clients on AP 249, (5) clients are connected to AP 101.
  Phone does not connect to closest AP (according WiFi Analyzer ddistance <1m / -45dB), not even after WIFI OFF (4G takes over) and back to WIFI ON.
  If we would reboot AP 249, it will.
  Downloaded Detailed Log or AP 249.
  
  What do you mean with send link via PM (to provide you the log) ?
  
  Best Regards,
  Danny
  - schumaku
    Guru - Experienced User
    May 25, 2022
    dhda wrote:
    
    What do you mean with send link via PM (to provide you the log) ?
    
    Put the log file(s) on any kind of cloud storage which allows to share files using a simple link.