NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WAX625 - The configd has failed over 5 times consecutively.
I received the following notification:
The configd has failed over 5 times consecutively. Contact technical support.
And I also noticed that the uptime is: 03 Days 03 Hrs 30 Mins
The uplink switch has an uptime of 30 days, so I don't think it rebooted to a power issue.
AP info:
System Name
NETGEARB2591F
System Mode
AP
Power Source
PoE 802.3at
Ethernet LLDP
Enabled
LLDP Neighbour
UCG-Max
Country / Region
United States
Current Firmware Version
V10.8.11.4
Backup Firmware Version
V10.8.10.10
Bootloader Version
U-Boot 2016.01-V10.2.0.10
Current Time
Mon Dec 30 10:25:53 CST 2024
Uptime
03 Days 03 Hrs 30 Mins
2 Replies
Hi Joe_G
Please ignore this error message. It is a false alarm and does not impact any functionality of the AP.
Just for your information, this issue will be addressed in the upcoming release, which is expected in February 2025.
Thank you for your understanding.
Thanks!
Pramendra Singh
NETGEAR NFB Wireless Team
I too am seeing the error mentioned.
"XXXXXXXXA0E09: The configd has failed over 5 times consecutively. Contact technical support."Additionally, many of my APs lose connectivity with the Insight dashboard. They still function and are accessible directly by IP and I can run pings and speed tests through the local console interface; however, attempts to run the same diagnostics through Insight produces the following error:
"An error occurred while processing the request. Try again."
There's no rhyme or reason for this issue. I have a weekly reboot schedule to mitigate the problem, but it still happens. In fact, the last reboot occurred at 1 AM on 2/1/2025, and of the 51 APs I have, 32 are disconnected from Insight.Model WAX620; Country/Region United States of America; Up Time 01 Days 09 Hrs 28 Mins; Firmware Version 10.8.11.4
Model WAX625; Country/Region United States of America; Up Time 01 Days 09 Hrs 33 Mins; Firmware Version 10.8.11.4
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
