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Forum Discussion
WAX625 | No firmware 12.5.0.12 inside Netgear Insight list
Hi,
On Jan 6, 2026, 10:02 PM PT, I received alert from Netgear Insight Alert (via e-mail) that new firmware is available:
WAX625/WAX628 Firmware Version 12.5.0.12
I am interested in installing this firmware as it supposedly fixes issues with random reboots and I was experiencing something similar where device just locks itself and all SSIDs become unavailable and the only remedy was power restart. Those power restarts are not trivial for me because WAP is PoE powered and high up on the wall. I was forced to buy a timer which cuts out power to the whole network rack including main router (fw) and WAX625.
I went into the Netgear Insight > Firmware > Set Target Firmware (upper right corner) to find this firmware 12.5.0.12 and it is not on the list. The latest I see is 11.8.0.9 which appears to be also the one I have installed and the latest one listed on the product page:
https://www.netgear.com/support/product/wax625
So, I am wondering what is going on here? Why did I get this e-mail when the firmware is not generally available for install?
Thank you!
1 Reply
Possible that NG is still in process of getting it posted and or put up on the download site and with in the Insight FW update system. Might give it a couple of days and check again. If nothing, make contact with NG support and inquire with in.
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