NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

zekou's avatar
zekou
Star
Jan 07, 2026

WAX625 | No firmware 12.5.0.12 inside Netgear Insight list

Hi, On Jan 6, 2026, 10:02 PM PT, I received alert from Netgear Insight Alert (via e-mail) that new firmware is available:   WAX625/WAX628 Firmware Version 12.5.0.12   I am interested in inst...
Firmware
Insight Management App
Installation
WAX625
EdgarZe's avatar
EdgarZe
Tutor
Jan 13, 2026

Two devices updated to 12.5.0.13, the third WAX630 refused.

A day later all devices were updated to 12.5.0.14.

 

But now the target firmware in the app and Insight shows the old 11.8.0.10!

  • RonBay's avatar
    RonBay
    Aspirant
    Jan 13, 2026

    Seems like signs they are frantically trying to fix bugs and making more problems.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More