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Forum Discussion
WAX630 connection problem after changing management from Insight to local
Hi,
I have 3 WAX630 with expired Insight subscription. I want to manage them locally. I log into the web-admin and change the management mode to local. On Save the box says it is applying the change but is lost from that point on. It opens the configured wlan SSID and a client can connect to it, but the WAX is not pingable via cable connection or can you open the web interface.
The device gets removed from my insight account, though.
I set the device to factory default. The setup wlan spins up and the zero_day config shows up. DHCP gives it the same IP as before. But when I apply the settings, I loose contact to the AP in the same way.
I have this now with two of my three WAX…
In the insight app, the two mahines show up as my licenses. When I click on one of them it gives me a registration key and says to use the key to access the local browser interface of the box. What does that mean???
Is there any information available on how you detach a WAX630 correctly from Insight?
Thanks, best
Jochen
13 Replies
NETGEAR Support How do I remove a device from my Insight account?
Not something I have to do very often (but willing to give a try over the weekend). Following the removal from Insight I'd say the device will be factory reset, the existing config will (or has to be?) removed. The previous Insight config will be fine, the device has to be reconfigured from scratch.
That's about the normal process as far as I remember. Never seen some fancy keys for the device access or the like.
Time permitting,I'll Ifive a try on one of my WAX6xx or WBE7XX.
Regards
-Kurt.
PS. Not a Netgear rep...
Hi Kurt!
Thanks for the link. I removed the device from Insight using the local management web interface.
Wether or not this leads to a factory reset of the device, as I could not connect to the device (athough the configured SSID spun up) I did a factory reset. This leads to the creation of the setup wlan, which I could use to connect and configure the device. After that I again could not connect to the WAX…
Thanks for your help, best
Jochen
Jhab wrote:
Thanks for the link. I removed the device from Insight using the local management web interface.
Whether or not this leads to a factory reset of the device, as I could not connect to the device (although the configured SSID spun up) ...
...so it does not a factory reset, otherwise the configured SSIDs would be gone among other settings.
Jhab wrote:
I did a factory reset. This leads to the creation of the setup wlan, which I could use to connect and configure the device.
This setup wlan does remain active for about 30 minutes from the start-up if wally brain is right.
Jhab wrote:
After that I again could not connect to the WAX…
A little vague for a problem description.
Unable to establish a wireless connection using the previously stored config eg. on a mobile or a notebook? Keep in mind that you have to "forget" the wireless config if changing even minor things, otherwise the connection won't be established.
I'll be online over these days, keeping an open ear of course.
Happy weekend dear Jochen!
Regards,
-Kurt.
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