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Forum Discussion
RainofTerra
Jan 03, 2023Guide
WAX630E firmware update failing again
When I bought these three units in October I couldn’t get them to firmware update except my by removing them from Insight, updating the firmware through the web ui, and then repairing them to insight....
- Feb 16, 2023
I had to remove from Insight and boot to the backup firmware (v10.1.5.1 vs v10.2.0.19) and finally I was able to upgrade to v10.3.2.4. I really hope this issue is fixed now, I'm so tired of updating the firmware on three devices taking a couple hours of back and forth.
plemans
Jan 03, 2023Guru - Experienced User
Does it give you an error? (what is that error)
are you able to log into each one via their ip address and manually update through its gui using the ip address?
RainofTerra
Feb 14, 2023Guide
I tried manually updating (without removing it from insight) with the latest firmware and when I check in insight after it reboots it’s the same version as before and it just says “Firmware update failed.” I’m going to see if there are better logs somewhere. I really don’t want to remove these things from insight every time a new firmware is released.
- RainofTerraFeb 16, 2023Guide
I had to remove from Insight and boot to the backup firmware (v10.1.5.1 vs v10.2.0.19) and finally I was able to upgrade to v10.3.2.4. I really hope this issue is fixed now, I'm so tired of updating the firmware on three devices taking a couple hours of back and forth.
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