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Forum Discussion

Mcbaina's avatar
Mcbaina
Aspirant
Oct 09, 2022
Solved

WC505 Recent firmware update killed throughput

Up until the recent firmware update to 9.6.0.12 I had great throughput but now I can connect to the WAC505 of Wi-Fi but no internet. Connect to the same Ethernet sock with cable and. 300Meg down. ot...
  • RaghuHR's avatar
    RaghuHR
    Oct 11, 2022

    Hi Mcbaina  Could you please share the following:

    1. Network topology.

    2. You can download the config backup and send me via PM.

    3. Detailed logs. You can download from the monitoring page.

     

    Thanks,

    Raghu,

DaneA's avatar
DaneA
NETGEAR Employee Retired
Oct 11, 2022

Mcbaina,

 

Welcome to the community! 🙂

 

Kindly try to connect your desktop/laptop hardwired to your router.  Are you able to go access the internet via a wired connection just fine?

 

What is the behavior of the LED lights on the WAC505?
 

Have you tried to reboot the WAC505?  If not yet, kindly reboot the WAC505 and observe if the same problem will occur.

 

 

Regards,

 

DaneA

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