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Solved
Can't log into router after recent firmware upgrade
Had been using my router as an access point and I don't think option to upgrade firmware was even available - or maybe I just never loggin to to see if it was. Anyway, I just reset the router to regular use and saw an upgrade was available. I did the upgrade and can connect to the internet, my network, etc. just finr. However, I cannot control the router using either the Netgear Genie on my tablet or logging is at 192.168.1.1, www.routerlogin.net, etc.
I have tried disabling AV and firewall, rebooting router and all connected computers, etc. Have tried onnecting with ethernet rather than wirelessly. In IE11 and Firefox, I get the standard "this page cannot be displayed" message telling me to try again later. In Chrome the message is a little differrent - it says the connection to 192.168.1.1 was "refused."
I would really love to be able to control my router. Any suggestions?
OK, I guess I'll reset and buy a new one if it ruins it.
11 Replies
Hi,
Thanks for posting, as I am having exactly the same problem, just factory reset my router, firmware upgrade, now genie will not let me in on admin/password. Netgear, let me know how to rollback to a previous firmware so I can login!
Do you even get a screen to try to login? I just get page not found.
Try follow the reset instructions below:
1. With the unit powered on, press and hold the reset button on the back of unit for 30seconds.
2. Without releasing the reset button, unplug the unit and hold reset for another 30 seconds.
3. Power on the unit while STILL pushing the reset button and count for another 30 seconds before letting it go.
That should let you access the admin page of the router using the default login.
