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jellebos's avatar
jellebos
Initiate
Sep 15, 2016
Solved

wc7500 5ghz only 36 channel in use

Hello, My name is Jelle and i'm working in education in the Netherlands. I have a question about the controller wc7500 I have 15 dual-band wifi accesspoints. All the AP on 2.4ghz are spread autom...
  • JohnRo's avatar
    Sep 16, 2016

    Hello jellebos, 

     

    Welcome to the community! 

     

    I suggest looking at the Channel allocation Configuration > Wireless > Basic > Channel Allocation and see if the channels are enabled: 

     

     

    I'd like to know what firmware version is loaded on the controller and if it has been working fine before. 

     

    Thanks,

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