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WC7500 and WAC720 with Groups for SSID
Have my 2nd site up using the WC7500 and WAC720. I created a groups for each site. a Group-2 and Group-3. Then assigned the first sites AP to group 2 and the next site to group 3. Each group has ...
Power cylcing the AP fixed the issues. When I went back to the site was still advertising both SSIDs instead of just the one, and quickly realized that the signal strengths were also very different when at the far end away from the AP. The SSID that should not have been advertised was still strong while the correct one faded in and out. Did not have the proper software to analyze, but my thoughts are the incorrect SSID was using the 2.4 radio while the correct was using the 5. After power cycling the AP the incorrect disappeared and the correct had a strong signal throughout. Looks like the software hung somewhere between when the AP was frist brought up on the initial group while upgrading firmware and its final state of being moved to the new group. One radio started using the correct settings while the other remained on the previous incorrect settings. No configuration issue in play just need a clean reboot once moved to the new group to actually get the desired behavior.
Why would the SSID names matter? There is one SSID for Group-2 and then a different SSID name for Group-3. Do not see why the name matters as the AP assigned to Group 2 should advertise SSIDs in group 2 and the AP in group 3 should advertise the SSIDs in Group 3.
The Group 1 default SSIDs are not broadcast at all the locations so not sure why Group-2 and Group-3 are broadcast at both locations..
JCC83 added steps in document for your easy reference. Please double check and see if you have followed the same. In this document each location is having one AP. Each group is having separate SSID for 2.4 and 5G. See if this helps.
That has all been done. Believe you can see all of that from my screenshots. Have the profiles for each group and of each SSID. Can see the two APs assigned to the 2 different groups. Must be a bug. Next time I am at the remote site will power cycle the AP and see if that makes a difference, and if not will work on updating software. I updated to the latest about 9 months ago so not like I am running something ancient.
To say it is a bug or not we need your help. Please share configuration file. As I said you can choose some generic SSID and passwords before sending. You can send via PM.
Thanks,
Raghu
Did find out I was wrong about the AP in group-2 advertising both SSIDs as I revisted that site today. The only AP advertising both SSIDs is the one in group-3. Begining to suspect that the issue is that the AP was origionally joined to group-2 when I connected it to update firmware before taking it to new site, and it did not properly release what it learned when connected to group-2 when moved to group-3. Not sure when I will be back at that site, but going to power cycle the AP when there and if that does not do it I will try a factory reset.
Power cylcing the AP fixed the issues. When I went back to the site was still advertising both SSIDs instead of just the one, and quickly realized that the signal strengths were also very different when at the far end away from the AP. The SSID that should not have been advertised was still strong while the correct one faded in and out. Did not have the proper software to analyze, but my thoughts are the incorrect SSID was using the 2.4 radio while the correct was using the 5. After power cycling the AP the incorrect disappeared and the correct had a strong signal throughout. Looks like the software hung somewhere between when the AP was frist brought up on the initial group while upgrading firmware and its final state of being moved to the new group. One radio started using the correct settings while the other remained on the previous incorrect settings. No configuration issue in play just need a clean reboot once moved to the new group to actually get the desired behavior.
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