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Forum Discussion
JCC83
Sep 17, 2018Aspirant
WC7500 and WAC720 with Groups for SSID
Have my 2nd site up using the WC7500 and WAC720. I created a groups for each site. a Group-2 and Group-3. Then assigned the first sites AP to group 2 and the next site to group 3. Each group has ...
- Oct 03, 2018
Power cylcing the AP fixed the issues. When I went back to the site was still advertising both SSIDs instead of just the one, and quickly realized that the signal strengths were also very different when at the far end away from the AP. The SSID that should not have been advertised was still strong while the correct one faded in and out. Did not have the proper software to analyze, but my thoughts are the incorrect SSID was using the 2.4 radio while the correct was using the 5. After power cycling the AP the incorrect disappeared and the correct had a strong signal throughout. Looks like the software hung somewhere between when the AP was frist brought up on the initial group while upgrading firmware and its final state of being moved to the new group. One radio started using the correct settings while the other remained on the previous incorrect settings. No configuration issue in play just need a clean reboot once moved to the new group to actually get the desired behavior.
RaghuHR
Sep 24, 2018NETGEAR Expert
To say it is a bug or not we need your help. Please share configuration file. As I said you can choose some generic SSID and passwords before sending. You can send via PM.
Thanks,
Raghu
JCC83
Oct 03, 2018Aspirant
Power cylcing the AP fixed the issues. When I went back to the site was still advertising both SSIDs instead of just the one, and quickly realized that the signal strengths were also very different when at the far end away from the AP. The SSID that should not have been advertised was still strong while the correct one faded in and out. Did not have the proper software to analyze, but my thoughts are the incorrect SSID was using the 2.4 radio while the correct was using the 5. After power cycling the AP the incorrect disappeared and the correct had a strong signal throughout. Looks like the software hung somewhere between when the AP was frist brought up on the initial group while upgrading firmware and its final state of being moved to the new group. One radio started using the correct settings while the other remained on the previous incorrect settings. No configuration issue in play just need a clean reboot once moved to the new group to actually get the desired behavior.
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