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Forum Discussion
beezer
Oct 11, 2019Apprentice
wc7500 wireless controller will not load 6.5.5.18
I cannot load the latest software. It simply reboots to the 6.5.5.0, with the only visible change that the firmware upgrade is "In Progress" (but I told it to update immediately). Also, I notice ...
- Oct 16, 2019
I told it I was in England (GMT) and I got it to update.
Sadly, this is the solution.
DaneA
Oct 14, 2019NETGEAR Employee Retired
I believe the v6.5.5.0 is the active partition. Let us try this. Update the backup partition to v6.5.5.18 then boot the WC7500 using the backup partition. Be sure to follow the upgrade matrix.
Regards,
DaneA
NETGEAR Community Team
beezer
Oct 14, 2019Apprentice
Of course, that is precisely what I am doing. I set it up to update the backup partition and then boot from it. I also tried this in two steps. Same result: It will not load the second partition; it always shows the partition is "Empty" and the update "In Progress" and the time is in the wrong time zone.
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