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Forum Discussion
beezer
Oct 11, 2019Apprentice
wc7500 wireless controller will not load 6.5.5.18
I cannot load the latest software. It simply reboots to the 6.5.5.0, with the only visible change that the firmware upgrade is "In Progress" (but I told it to update immediately). Also, I notice ...
- Oct 16, 2019
I told it I was in England (GMT) and I got it to update.
Sadly, this is the solution.
DaneA
Oct 16, 2019NETGEAR Employee Retired
Let us try this. During non-production hours, reboot the WC7500. After reboot, try to upgrade the firmware again from v6.5.5.0 to the latest v6.5.5.18.
Regards,
DaneA
NETGEAR Community Team
beezer
Oct 16, 2019Apprentice
An "interesting" result. I rebooted the WC7500 and it did not come back for 28 minutes. As I was waiting on hold to talk to pro support for another RMA, it came back and showed that the 2nd partition had 6.5.5.18 (It has said "empty" since I told it to update *last week* until today). However, the "scheduled upgrade status" still says it is going to update tomorrow at 00:26:01.
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