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Solved
wc7500 wireless controller will not load 6.5.5.18
I cannot load the latest software. It simply reboots to the 6.5.5.0, with the only visible change that the firmware upgrade is "In Progress" (but I told it to update immediately). Also, I notice ...
I told it I was in England (GMT) and I got it to update.
Sadly, this is the solution.
Let us try this. During non-production hours, reboot the WC7500. After reboot, try to upgrade the firmware again from v6.5.5.0 to the latest v6.5.5.18.
Regards,
DaneA
NETGEAR Community Team
An "interesting" result. I rebooted the WC7500 and it did not come back for 28 minutes. As I was waiting on hold to talk to pro support for another RMA, it came back and showed that the 2nd partition had 6.5.5.18 (It has said "empty" since I told it to update *last week* until today). However, the "scheduled upgrade status" still says it is going to update tomorrow at 00:26:01.
Additional info: So, I cancelled the "future" upgrade and told it to reboot from partition 2. After telling me it is rebooting, it comes back *STILL* running partition 1 (6.5.5.0) but now says it will upgrade tomorrow at 00.42.07, and partition 1 is still showing as the boot-from partition.
This UI isn't just badly documented and dysfunctional. It is also woefully misleading.
My guess is that it *will* reboot at some point, that it *probably* loaded the 6.5.5.18 firmware last week, and that it has serious bugs in the clock handling routines.
I told it I was in England (GMT) and I got it to update.
Sadly, this is the solution.
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