NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mamull_de
Sep 26, 2012Aspirant
WG102 fails with iPad / iPhone with iOS 6 and WPA2 / AES - urgent fix necessary!
Hello *, * after upgrading my iPad 3 to iOS 6 it constantly fails to connect to WiFi with WPA2 and AES - hidden or broadcasted SSID - at home and at work because the device does not accept the WPA2...
- Nov 25, 2012The downgrade to 5.0.1 DOES work. It fixed connectivity with my two IOS 6 devices, my wife's iPhone 5 and my new iPad Retinal screen. It does not appear to have caused any connectivity issues with any other devices to go down to 5.0.1 :)
N715DP
Nov 02, 2012Aspirant
Original Poster: any update on the status of your ticket? After contacting support and providing excruciating detail on testing including console dumps from the iOS devices as well as the WG102's and all the steps taken in troubleshooting the issue already AND including your ticket number I was met with "did you turn it off and back on again" cr@p. Back and forth, pointing out each time that if they had actually read the original ticket, they would see that every single thing they wanted was already provided.
Not that I'm in any way surprised by this, though I did hope for something better than "are you sure it's plugged in" from "Pro" support for business.
Anyway, iOS 6.0.1 was released yesterday, didn't correct the issue.
Adit, the problem is NOT for sure Apple's as the problem discussed here is specific to Netgear hardware (more specifically, the WG102). Clearly, based on the information here, it's an incompatibility between the network drivers on the 4s, ipad3, and iphone 5 and the router's firmware (version 5.0.3).
Not that I'm in any way surprised by this, though I did hope for something better than "are you sure it's plugged in" from "Pro" support for business.
Anyway, iOS 6.0.1 was released yesterday, didn't correct the issue.
Adit, the problem is NOT for sure Apple's as the problem discussed here is specific to Netgear hardware (more specifically, the WG102). Clearly, based on the information here, it's an incompatibility between the network drivers on the 4s, ipad3, and iphone 5 and the router's firmware (version 5.0.3).
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!