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Forum Discussion
Saikiranb
Jul 15, 2016Tutor
WNDAP360 with WC7520 controller disconnects clients atleast 4 times
Hi Team, we have WC 7520 controller and 2 WNDAP 360 Accesspoints. with firmware updated from controller. we are facing disconnection issues, almost 4-5 times a day. we have raised a ticket with n...
- Nov 03, 2016
Dear Netgear team
It s just scandalous to be on this situation.
7 months of fight with your support.... no progress on that point
I have 2 WC7520 with 24 Access point... and all my users want to kill me !!!!!
So we decide to go back to Cisco System.......
It s a shame....
Durga
Oct 24, 2016NETGEAR Expert
Hi SaiKiran,
The case has got escalated to engineering and we are working on it. Our engineer is already in touch with you on phone and we hope to resolve it soon with your help.
Thanks,
Durga.
Alexei
Nov 03, 2016Aspirant
Dear Netgear team
It s just scandalous to be on this situation.
7 months of fight with your support.... no progress on that point
I have 2 WC7520 with 24 Access point... and all my users want to kill me !!!!!
So we decide to go back to Cisco System.......
It s a shame....
- SaikiranbNov 03, 2016Tutor
after sending tons of Log files, i am Tired now and returning the Controller and AP to Netgear. this is probable the only one worst kind of support that i have ever received.
i will not buy any Netgear Product not even in Dreams.
Thanks to Netgear Support Team.
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